Murray Associates was the first TSCM firm with a published Operating Policy, and fixed Fee and Expense Schedule. Before this, practitioners either charged using unpredictable hourly fees, or flat-rates based on how much they thought they could charge. Some still do.
We were also the first TSCM firm with a polygraph policy, to combat the “plant a bug, grow more work” mentality which was rampant at the time. Upon our discovery of bugging, wiretapping, or other forms of eavesdropping, clients have always had the right to verify our findings.